Frequently Asked Questions

Find the answer to the most commonly asked questions.

How much do tickets cost?

The price of each raffle ticket is £1.

Who can enter?

This raffle is only open to residents of mainland Great Britain (this excludes Northern Ireland, Isle of Man and Channel Islands) and those who are aged 16 and over.

How do I enter?

You can enter online via this website – simply select ‘ENTER’ from the menu above or if you have received tickets you can return these with payment and the reply slip provided. If you need additional tickets or would like to request some are sent to you please phone 0370 034 0787

How will I know if I've won?

Winners will be contacted after the draw has taken place on 23 September 2020.

What are the odds of winning a prize?

Based on the total raffle tickets sold in 2019/20 for every £1 ticket, each ticket had a 1 in 3,892 chance of winning a prize.

Due to the reduced number of prizes for our urgent Summer Raffle the odds will be reduced for this Raffle.

How much does The Fire Fighters Charity make from each ticket?

All the proceeds from The Fire Fighters Lottery come directly to The Fire Fighters Charity. Each £1 ticket is divided as follows:

  • At least 35p from every £1 ticket sold goes directly to fund the provision of The Fire Fighters Charity’s services to beneficiaries.
  • 7p covers the prize fund.
  • 58p goes towards the costs of promoting and running the Raffle.

[Figures are from the Charity’s 2019/20 accounts].

Can you claim Gift Aid on my purchase?

Unfortunately no; lottery and raffle draws do not qualify for Gift Aid.However, if you make a donation with your purchase, we can claim Gift Aid on this donation. If you are eligible for Gift Aid then we can claim it on your behalf if you complete the Gift Aid declaration on the entry form. Please read the declaration regarding Gift Aid carefully to ensure you are eligible.

How do I receive my tickets?

If you purchase your ticket(s) online via this website, you will receive a confirmation email upon completing your purchase with your ticket number(s).

Can I request tickets by post rather than play online?

If you’d prefer to buy your tickets by post, please call our helpline on 0370 034 0787.

I have another question – who can I speak to?

Please call our Raffle Helpline on 0370 034 0787.

© 2020 The Fire Fighters Charity
If you, or someone you know, needs information and/or help with problem gambling, please call Gamble Aware on 0808 802 0133 or visit www.begambleaware.org
Promoter: K H Griffiths, The Fire Fighters Charity, Level 6, Belvedere, Basing View, Basingstoke, Hampshire RG21 4HG. Licensed by the Gambling Commission, under the Gambling Act 2005 No. 5035 (www.gamblingcommission.gov.uk).
Tickets must not be sold by or to any person under 16 years of age.
The Fire Fighters Charity is a company limited by guarantee. Registered in England No. 4480058.
Charity registered in England & Wales (1093387) and Scotland (SC040096).
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