Frequently Asked Questions

Find the answer to the most commonly asked questions.

How much do tickets cost?

The price of each ticket for the Winter Raffle is £1.

Who can enter?

This raffle is only open to residents of mainland Great Britain (this excludes Northern Ireland, Isle of Man and Channel Islands) and those who are aged 16 and over.

How do I enter?

You can enter online via this website – simply select ‘ENTER’ from the menu above or if you have received tickets you can return these with payment and the reply slip provided. If you need additional tickets or would like to request some are sent to you please phone 0370 034 0787

How will I know if I've won?

Winners will be contacted after the draw has taken place on 17 January 2020.

Can you claim Gift Aid on my purchase?

Unfortunately no; lottery and raffle draws do not qualify for Gift Aid.However, if you make a donation with your purchase, we can claim Gift Aid on this donation. If you are eligible for Gift Aid then we can claim it on your behalf if you complete the Gift Aid declaration on the entry form. Please read the declaration regarding Gift Aid carefully to ensure you are eligible.

How do I receive my tickets?

If you purchase your ticket(s) online via this website, you will receive a confirmation email upon completing your purchase with your ticket number(s).

Can I request tickets by post rather than play online?

If you’d prefer to buy your tickets by post, please call our helpline on 0370 034 0787.

I have another question – who can I speak to?

Please call our Raffle Helpline on 0370 034 0787.

© 2019 The Fire Fighters Charity
If you, or someone you know, needs information and/or help with problem gambling, please call Gamble Aware on 0808 802 0133 or visit
Promoter: K H Griffiths, The Fire Fighters Charity, Level 6, Belvedere, Basing View, Basingstoke, Hampshire RG21 4HG. Licensed by the Gambling Commission, under the Gambling Act 2005 No. 5035 (
Tickets must not be sold by or to any person under 16 years of age.
The Fire Fighters Charity is a company limited by guarantee. Registered in England No. 4480058.
Charity registered in England & Wales (1093387) and Scotland (SC040096).

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